diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 8967384208
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password and email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal before sending the OTP. If you don't receive the OTP after a reasonable time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support system via email. This will facilitate a smooth transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems. This update should provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming activities, and bonus funds cannot be withdrawn. This means users can only access the earnings they've made while playing, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI ID, and all necessary bank details. This information is required for verification and to facilitate a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur when there are issues with processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform, and not withdrawn by anyone else. You can withdraw the funds you've earned from playing games using the bonus amount. Essentially, the bonus earnings are exclusive to your gaming activity.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't show up, you can contact their care centre for assistance.
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